feedback style tip sheet

How to Adapt to Direct and Indirect Feedback Styles 

Understanding how people communicate feedback is just as important as the feedback itself. As we continue to work in different environments, whether in the office, remote, or even globally, it’s imperative to consider the style of the person you are communicating with — are they direct or indirect communicators? This tip sheet is for employees…

cross-cultural teams

How to Facilitate Input in Cross-Cultural Teams

Planning before a meeting can help ensure you receive all the pertinent information and input from all stakeholders. Employees and managers have more effective meetings and communication when they plan. They can gather all the pertinent information and input from stakeholders that would impact a project, especially when working with cross-functional teams. This tip sheet…

decision-making processes

How to Understand Decision-Making Processes

By understanding work cultures, leadership styles, and the process through which decisions are made, we can foster collaboration and trust between intercultural co-workers and teams. Companies with global operations must understand cross-cultural differences and their decision-making processes to increase collaboration and productivity. A shared understanding of those processes will improve communication and build respectful relationships.…

cross-cultural communication

Framing Conversations in Cross-Cultural Communication

How does framing a conversation in cross-cultural communication help?  Framing is about managing meaning within cross-cultural situations. This means the communicator selects and highlights one or more aspects of the subject while ignoring or downplaying others. Framing helps others interpret information and make sense of events.  Employees and managers can use this tipsheet to be…

How to Monitor for Signs of Exclusion

Exclusion can be a huge impediment to the success of a team. Not only does it cause certain people to withdraw and disengage from their work, but it also harms team cohesion as a whole. Exclusion can cause the formation of “in-groups” and “out-groups”, creating messy drama that detracts from the work at hand. It’s…