Acting respectfully and preventing sexual harassment, bias or ethical mishaps takes deliberate, practiced skillâ€¦ itâ€™s not just an innate characteristic of â€śgoodâ€ť people. Â Yet employers often treat these topics as rules that people can review and follow. Â Thatâ€™s the wrong approach with the wrong intention, driven by lawyers whose primary goal is to prevent and defend litigationâ€”not to improve workplace culture. Â
We believe itâ€™s a mistake when the primary intention of workplace training is to meet compliance requirements. Even if compliance triggers the program, your program should be focused on building skills, changing behavior, and transforming the workplace culture. Â Â
It’s easy to say we should never engage in sexual harassment and should always act respectfully, but thatâ€™s overly simplistic. There isnâ€™t one clear-cut, objective standard for sexual harassment or respectâ€”both concepts involve subjective criteria.
One personâ€™s compliment is another personâ€™s harassment. Plus, what does respect look like when we’re stressed and facing a big deadline? Or, when we are out of the office having fun with co-workers? These are concepts that depend on context and the perspectives of those involved.
Workplace culture is more than just office trappings and fun events; itâ€™s actually an intentionally designed shared workplace experience that requires practice and developed skill on the part of employees.
What kind of practice and skill is required? Workplace skills that support the ability to effectively communicate in the manner adopted by the organization, as well as the ability to be respectful and inclusive and make good ethical decisions. These core workplace skills, working in tandem, create a shared workplace experience that benefits the employer brand and improves recruitment, retention, and productivity. But these skills take intention, practice, and development.
How do savvy business leaders use their mission and code of conduct to drive results? They weave their mission and their code of conduct into the fabric of the workplace culture and every aspect of the businessâ€”from recruiting to onboarding, to team dynamics and career advancement, or, when necessary, discipline and termination.
When the values are integrated into the business, the values become part of the culture, which provides the structure that allows the team and business to grow in a healthy, productive way.
The promise of diversity is that people with different experiences, perspectives and thinking styles combine and collaborate to create a stronger, more successful work product.
In fact, recent research shows that diverse teams make better business decisions up to 87% of the time. A 2018 study by a top management consulting firm shows that companies with diverse leadership outperform companies with non-diverse leadership in both innovation and financial performance.
At any given moment, our brains are receiving 11 million pieces of information. We can only consciously process about 40 of those pieces. To process the remaining 10,999,960 we rely on our subconscious, which helps us filter information by taking mental shortcuts.
Unconscious bias refers to the information, attitudes, and stereotypes that guide our mental shortcuts. Â While unconscious information processing is a normal human function, the shortcuts we take, and the bias that informs those mental shortcuts, often introduce errors into our decision-making. And when we have flawed and biased decision-making, our workforce decisions lead to bad outcomes in recruitment, hiring, career development and talent retention.
Forty years ago, the United States passed the Foreign Corrupt Practices Act (FCPA) in the aftermath of news and disclosures of questionable foreign corporate payments to a variety of recipients.
People focused on payments made by, among others, Lockheed Aircraft Corporation, Gulf Corporation, United Brands Company, Northrop Corporation, Ashland Oil, and Exxon Corporation. Each of these instances involved allegations or admissions of corporate payments directly or indirectly to traditional foreign government officials or foreign political parties in connection with a business purpose.